Privacy Policy

Information Malina may collect

Information can be provided directly during registration, account use, verification, support or payment activity, or collected automatically when the website is used.

• Identity and contact details, including name, date of birth, address, email and telephone information.
• Account records, preferences, support communications and responsible-play settings.
• Payment method, transaction, withdrawal and verification records.
• Technical data such as IP address, device, browser, session, security events and cookie identifiers.
• Game and sports activity needed to operate the service, settle results and review account use.

Why information is used

Personal information may be used to create and administer an account, confirm eligibility, provide games and sports features, process transactions, apply promotions, answer support requests and maintain website security.

It can also support fraud prevention, anti-money-laundering review, responsible-play measures, dispute handling, service improvement and compliance with applicable legal or provider obligations. Information should not be collected merely because it may be useful later; its use should remain connected to a legitimate operational purpose.

Verification and payment information

Identity, address, payment ownership and source-of-funds evidence may be requested where needed to protect the account or complete a transaction. Documents should be submitted only through the secure route requested by Malina.

Payment providers may process card, wallet, bank or cryptocurrency transaction information under their own privacy and security terms. Malina may retain transaction references and verification outcomes even where the provider handles the underlying payment credentials.

Service providers and permitted disclosure

Information may be shared with providers that support hosting, security, identity verification, payments, communications, analytics, customer support, games or sports services. Access should be limited to what is needed for the assigned function.

Information may also be disclosed where required by law, a valid regulatory request, fraud investigation, dispute process or to protect the rights and safety of players and the service. Some providers may process information outside Australia; safeguards depend on the provider, location and applicable arrangement.

Security and retention

Reasonable administrative, technical and organisational safeguards are used to reduce risks of loss, misuse, unauthorised access, alteration or disclosure. No internet service can promise absolute security, so players must also protect passwords, recovery methods and connected email accounts.

Information is retained for as long as reasonably required for account services, transaction records, disputes, responsible-play controls, fraud prevention and legal obligations. When it is no longer required, it may be deleted or de-identified where appropriate.

Access, correction and account choices

You may ask to access personal information held about you or request correction where it is inaccurate, incomplete or out of date. Identity may need to be verified before a request is fulfilled. Some records may need to be retained even after account closure where required for legal, security, transaction or responsible-play purposes.

A response may be limited where disclosure would affect another person's privacy, compromise security or conflict with a lawful restriction. Where appropriate, the reason for a limitation will be explained.

Marketing and communication preferences

Promotional communications may be sent where permitted and consistent with the preferences attached to the account. You can use the unsubscribe control in a message or update available communication settings. Operational messages about security, verification, transactions or important service changes may still be sent.

Advertising and analytics choices connected with cookies are described in the Cookies Policy.

Privacy questions and complaints

Privacy questions, access requests, corrections or complaints can be submitted through the support route shown on the Malina Casino website. Include enough detail to identify the issue without sending unnecessary sensitive information through an unsecured channel.

For general information about Australian privacy rights, players may consult the Office of the Australian Information Commissioner. This policy does not claim that every Australian Privacy Principle applies in every circumstance; application depends on the relevant entity and law.